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ITIL is Gaining Momentum but the Data Center Is Slow to Adopt by Aperture Technologies, Inc

February 19, 2008 - (Free Research) ITIL is the only comprehensive, non-proprietary framework available for the planning, provisioning and support of IT services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Today's Data Centers: Avoiding the Impending Crisis by Aperture Technologies, Inc

February 19, 2008 - (Free Research) High-density equipment has created significant benefits for organizations. However, there are challenges with high-density that could negatively impact organizations. Download this paper for a look at challenges and key issues facing organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ovum IT Service Management Vendor Report Card 2006 by IBM Software Group

August 2008 - (Free Research) This report card evaluates how well each major vendor's ITSM strategy and mid-to-long term strategic roadmap aligns with emerging customer requirements and addresses emerging demands for ITSM links to application lifecycle management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Value-Added Services: Pushing Beyond the Box by Kaseya

July 2008 - (Free Research) Greg Schulz, Founder and a Senior Analyst for the StorageIO Group, discusses Storage Services and Managed Services and how both can contribute to the bottom line for channel companies.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Make ITIL Actionable with Comprehensive IBM Service Management Solutions by IBM Software Group

June 2008 - (Free Research) Read this white paper to learn how your organization can leverage ITIL best practices and better develop visibility to make better decisions based on accurate, comprehensive and timely data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix 42

June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Strategic Role of IT Culture in Business Performance by Citrix Online-GotoAssist

July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leveraging Virtual Iron and Quad-Core Intel(r) Based Server Virtualization in Production Environments by Virtual Iron Software, Inc.

March 2008 - (Free Research) This webcast, featuring Intel and Virtual Iron, explores the key drivers and enabling technologies behind server virtualization. Best practices for supporting virtualized workloads in production environments will also be discussed.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Effectively Manage Oracle Upgrades with Application Lifecycle Management (ALM) by Newmerix

June 2008 - (Free Research) Newmerix™ Automate! for Oracle® E-Business Suite is a comprehensive application lifecycle management solution designed to manage strategically the entire lifecycle of change across Oracle application environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Process Automation - Increase IT Effectiveness and Efficiency by Opalis Software, Inc.

June 2008 - (Free Research) This guide examines IT processes and the steps organizations take to turn the dream of IT Process Automation into a much-anticipated reality. It also discusses how to increase IT effectiveness and efficiency through ITPA.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc.

June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Practical Configuration Management: CMDB You Can Do Right Now! by Numara Software

April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to adopt Configuration Management best practices. The Configuration Management Database (CMDB) System concept, and the ITIL will also be discussed.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

ITIL Now - A Stepped Approach by Numara Software

April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Configuration Management - How to Really Cover your Assets by Numara Software

April 2008 - (Free Research) Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® FootPrints 8: Service Management that Serves the Business by Numara Software

March 2008 - (Free Research) The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Four Missing Components That Put Your Data Center Consolidation/Migration Project at Risk by Mazu Networks.

February 2008 - (Free Research) There are four requirements missing from most organizations data center consolidation or migration projects: dependency information, actual usage information, change impact information, and proactive post-implementation problem identification.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL essentials for the midmarket by iETSolutions

July 2008 - (Free Research) This expert podcast looks at how midmarket firms can start down the ITIL 3.0 path.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Oracle Customer Services Resource Center by Oracle Corporation.

April 2008 - (Free Research) This Oracle customer resource center is designed to help you learn about best practices and cost-effective ways to simplify the upgrade process for Oracle Database. Simplify your upgrade challenges, no matter what stage you're at in the upgrade process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LogRhythm and NERC CIP Compliance by LogRhythm, Inc.

July 2008 - (Free Research) LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs, it automatically performs the first level of log analysis and also ensures you to meet your reporting requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Face of BPM: Incorporating Enterprise Architecture to Maximize Strategic Business Value by Metastorm

February 2008 - (Free Research) This white paper provides an overview of the challenges associated with BPM. Gain insight into the importance of moving beyond a tactical approach to business process automation and workflow management toward a more strategic vision for BPM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Service Catalogue and the CMDB by newScale (E-mail this company)

April 2008 - (Free Research) Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast - How to Produce an Actionable IT Service Catalog by newScale (E-mail this company)

April 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is a critical element to ensure success in ITIL or any process-based IT transformation initiative.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

How to Produce an Actionable IT Service Catalog by newScale (E-mail this company)

April 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is a critical element to ensure success in ITIL or any process-based IT transformation initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company)

The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Safeguarding Confidence in the Financial Services Industry by Tripwire Inc

August 2008 - (Free Research) Tripwire combines configuration assessment with change auditing to achieve and a known and trusted state, this ensures the integrity of your IT configurations by comparing them against internal policies, compliance standards and security best practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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