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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap by CA
October 19, 2009 - (Free Research) Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA
April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies by Pivotal CRM, a CDC Software solution
November 18, 2009 - (Free Research) This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution
November 18, 2009 - (Free Research) Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

eBook: PPM: From Efficiency To Alignment by SearchCIO.com
November 18, 2009 - (Free Research) Following project and portfolio management methodologies can help you keep a handle on costs and pursue the projects with the greatest value to the business. Here's how.
(EBOOK) VIEW ABSTRACT | GO TO

E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation
November 18, 2009 - (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP
September 28, 2009 - (Free Research) Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology by SDL Tridion
June 01, 2009 - (Free Research) This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Precise Enables Business-Aware Storage Tiering: Improve Application Performance and Control Storage Costs by Precise
August 11, 2009 - (Free Research) Slow application response times and other accessibility issues negatively impact overall productivity and delay business processes. Read this paper to learn how Precise can help solve this problem and in doing so, cut operating expenses by resolving application performance problems more quickly, reducing the impact to the critical business process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating a Business-ready Infrastructure with HP and VMware by HP, Intel, & VMware
August 05, 2009 - (Free Research) HP and VMware help you change the economics of IT by creating a business-ready infrastructure based on three pillars: standardize, optimize, and automate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Sharepoint With Double-Take Availability by Double-Take Software
October 14, 2009 - (Free Research) Double-Take Availability provides the only complete protection solutions for your SharePoint implementations. It protects the data, customizations and Web Parts, SharePoint configuration and the server state. Download this paper to see how Double-Take Availability protects your Sharepoint implementations across the enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Microsoft Exchange by Double-Take Software
October 14, 2009 - (Free Research) Though the technological reasons to protect Exchange systems are obvious, there are quantifiable fiscal reasons to protect it as well. Learn how to protect and recover business critical data and applications relevant to your Exchange system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tapping into the Universal Video API: Hardware Acceleration through the Intel® Media SDK by Intel
August 20, 2009 - (Free Research) This article offers an in-depth overview of the just-released Intel Media SDK, an API that offers a single-source approach for targeting a broad range of Intel architectures.
(JOURNAL ARTICLE) GO TO

The Six Hidden Costs of Reverse Logistics by TAKE Supply Chain
November 16, 2009 - (Free Research) For many companies reverse logistics is the last frontier of waste in today's supply chain. To help identify where poorly managed returns may be affecting your bottom line, this paper takes a look at the six hidden costs of reverse logistics.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Returns Management Process: Software Maturity Model by TAKE Supply Chain
November 16, 2009 - (Free Research) This paper is designed to provide a blueprint for evaluating software solutions that have the potential to assist organizations in meeting their returns objectives. This model can also serve as a useful tool in objectively identifying compelling yet rudimentary products.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Proven Strategies to Succeed in Reverse Logistics by TAKE Supply Chain
November 16, 2009 - (Free Research) In this webcast you'll learn about the seven best practice strategies that your company needs to transform your reverse logistics into a value-added process. You will also gain a fresh perspective on developing the practices and methods needed to recapture value from returned items, protecting your brand’s integrity, and more!
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services by Microsoft
March 06, 2009 - (Free Research) James C. Nolan Law Office wanted to reduce monthly server maintenance fees, eliminate concerns about server reliability, and simplify the process of connecting seasonal workers to company systems. The firm got rid of its servers and subscribed to the Microsoft® Business Productivity Online Standard Suite.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services by Microsoft
February 01, 2009 - (Free Research) annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Implementing Best Practices: The Dell Management Console and ITIL by Dell, Inc. and Intel
March 01, 2009 - (Free Research) This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization by Hewlett-Packard Company
October 30, 2008 - (Free Research) This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Shortcut Guide to Virtualization and Service Automation by Hewlett-Packard Company
October 2008 - (Free Research) This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WorkplaceControl for Notes by AedifiComm
November 2009 - (Free Research) Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Microsoft Online Services Business Value by Microsoft
June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Starting Points for Effective Project and Portfolio Management by Hewlett-Packard Company
August 2008 - (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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