Change and Configuration Management | Business Intelligence Solutions | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Application Lifecycle Management(ALM) | Business Process Management (BPM) | Availability, Performance and Problem Management | Enterprise Systems Management | Software Configuration Management (SCM) | Service Oriented Architecture (SOA) | Testing and Analysis

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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How IT Managers Are Meeting New Era Challenges by Hewlett-Packard Company April 2009 - (Free Research) Read this white paper to learn more about how to update your application infrastructure to gain flexibility, responsive architectures, and scalability while at the same time lowering your cost of ownership, streamlining IT portfolios, and lowering risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Security with a Continuous Approach to ISO 27001 Compliance by Tripwire, Inc. July 2008 - (Free Research) In this white paper, learn how with Tripwire Enterprise, organizations can quickly achieve IT configuration integrity by proactively assessing how their current configurations measure up to specifications as given in ISO 27001. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success by SAP America Inc May 2007 - (Free Research) This white paper presents IDC’s framework for implementing operational excellence (opex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Provisioning Databases for Test and Development by Informatica, formerly Applimation January 2009 - (Free Research) Best practices and new technologies available for provisioning databases for test and development environments are outlined in this white paper. Using this as a guide, organizations can save time and resources, meet regulatory compliance standards, and streamline database provisioning processes for test and development environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Management Best Practices by Compuware Corporation June 2009 - (Free Research) This white paper emphasizes measuring true end-user experience is the catalyst that enables the transformation of element or component metrics into true application performance management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Database 11g: Real Application Testing & Manageability Overview by Oracle Corporation October 2008 - (Free Research) Read this white paper to learn how the new Real Application Testing capabilities in the Oracle Database 11g allows database administrators to adapt to changes easily, lower their testing costs and reduce hardware and software investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding the Business Benefits of an Open Source SOA Platform by JBoss, a Division of Red Hat June 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Five CIO Challenges Addressed by Better Change Management by IBM March 2008 - (Free Research) In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Take the Maturity of Your Systems and Software Development Process to the Next Level with ALM by IBM April 2008 - (Free Research) This white paper introduces the steps that organizations must take to improve their systems and software development processes, by implementing key best practices and uniting development teams with Application Lifecycle Management (ALM). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs by CA July 2008 - (Free Research) View this white paper and learn how Network Change and Configuration Management is helping to reshape infrastructure management toward a more strategic, process-aligned discipline with a range of benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Changing Face of Network Management by CA April 2008 - (Free Research) Automated network change and configuration management tools provide numerous benefits. Independent NCCM tools, however, are not enough on their own. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using an Open Source SOA in an Enterprise Deployment: Reducing Costs, Lowering Risks, and Increasing Flexibility by Sun Microsystems, Inc. March 2009 - (Free Research) This paper provides a brief overview of the benefits of open source and the business drivers behind its market momentum. The paper also describes Sun's modular, opensource approach to an SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Requirements Definition as the Foundation for Effective Software Delivery by IBM March 2009 - (Free Research) This white paper examines the challenges that impede teams as they try to collect, analyze, and evaluate ideas to define the best solution requirements. The paper also provides information on the four critical areas to defining great requirements and how IBM Rational® solutions help teams address these areas. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc. September 2006 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Transformation and Stakeholder Engagement - Managing Stakeholders during Complex Change Programs by Alcatel-Lucent November 2008 - (Free Research) This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovate Faster with Oracle Database 11g by Oracle Corporation October 2007 - (Free Research) Information technology has matured to the point that the global economy almost completely depends on the ability to electronically share information. Learn how with Oracle Datbase 11g and enterprise grid computing busisess is now free to innovate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Putting Open Source to the Test: The Making of JBoss Enterprise Middleware by JBoss, a Division of Red Hat April 2008 - (Free Research) This paper is intended primarily for senior IT managers responsible for enterprise architecture, application development, and application operations. Managers evaluating middleware solutions will gain a deeper understanding of how JBoss Enterprise Middleware products are developed and why they offer an ideal platform for the development... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

System Grounding and Ground Fault Protection for Data Centers by Square D Critical Power Competency Center November 2008 - (Free Research) This paper presents the fundamentals of power system grounding, definitions and requirements of the National Electrical Code with respect to grounding, the need for low voltage ground fault protection and how it is implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eliminating Database Downtime When Upgrading from Oracle 8i or 9i to 10g or 11g by GoldenGate Software, Inc. January 2009 - (Free Research) This paper presents a solution that tackles the challenge of upgrading or migrating an Oracle 8i or 9i database to Oracle 10g or 11g - without taking any database downtime. Key technology components used are GoldenGate Software's Transactional Data Management (TDM) software and Oracle's Cross Platform Transportable Tablespace feature. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation June 2008 - (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Load Testing for Web 2.0: Simplifying Performance Validation for Rich Internet Applications by Hewlett-Packard Company August 2008 - (Free Research) While rich next generation applications promise a radically improved customer experience, they also have the potential to overwhelm your servers. This paper examines a set of sophisticated tools for load testing your new high -powered apps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing ITIL V3: Top Technologies to Drive Value by Hewlett-Packard Company August 2008 - (Free Research) Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Application Integration Projects in Days by Cast Iron Systems February 2009 - (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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