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Business Intelligence Solutions | Business Process Management (BPM) | Customer Relationship Management (CRM) | Customer Service (General) | Enterprise Resource Planning (ERP) | Supply Chain Management | Operational BI | Virtualization | Service Oriented Architecture (SOA) | Technology ROI Tools

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Cisco Continuous Data Protection for Files by Cisco Systems, Inc.

March 25, 2009 - (Free Research) Most analysts, including Enterprise Strategy Group, agree that performing only a periodic backup leaves data at risk, and they find that this is a major concern among the IT professionals they survey. The answer to this concern is Cisco Small Business Network Storage Systems (NSS) and Cisco Continuous Data Protection (CDP) for Files software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EVault Software rids East Coast law firm of tape “evils” by i365, A Seagate Company

October 02, 2009 - (Free Research) Soon after installing EVault Software, Womble Carlyle, a top-100 law firm, realized significant reliability improvement both in its nightly backup jobs and its file and folder restores. EVault Software Agents, which are installed on the servers requiring backup, “wake up” at administrator-set times.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

AdminStudio and Workflow Manager Save Tauw Engineering Time, Effort and Budget by Flexera Software

August 19, 2009 - (Free Research) Implementing AdminStudio and Workflow Manager alongside Microsoft System Center Configuration Manager and App-V deployments, a Dutch engineering firm shares their story.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies

July 20, 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc

January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Talent Supply Chain for a Competitive Advantage by SAP America Inc

January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Information-Centric Security by Palisade Systems, Inc.

August 2009 - (Free Research) Security managers often struggle to articulate to business managers why enterprise data protection is paramount, how breaches happen and why fundamental business processes must be changed to mitigate the threat. View this videocast to learn how to incorporate best practices into your DLP strategy.
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Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc

July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
(WHITE PAPER) GO TO WHITE PAPER

Leading VC Firm Keeps Citrix XenApp, Microsoft Exchange and Blackberry Enterprise Server "Always On" with Marathon Technologies by Marathon Technologies

September 2009 - (Free Research) Find out how Argo Global Capital utilized server virualization to simplify, consolidate and reduce operating costs in their data center. Since implementing XenServer with everRun, Argo has had zero downtime, even during a significant hardware failure.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 2009 - (Free Research) To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Winning Strategies for the Evolving Legal Marketplace by BlackBerry

October 2009 - (Free Research) In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

2009 Top 10 in Investment Management by Actuate

September 2009 - (Free Research) The investment management business in 2009 will be dominated by the ramifications of the events of 2008. In this report, TowerGroup has compiled a list of the top 10 business drivers and the resulting major strategic responses and technology initiatives.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Assess Your Enterprise Agility by SAP America Inc

November 2007 - (Free Research) Forrester reports that CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts by Global Knowledge

October 2008 - (Free Research) This white paper discusses risk management as a key process in designing security architectures, including a better way for security managers to approach the security ROI issue.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc

August 2008 - (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.
(WHITE PAPER) GO TO WHITE PAPER

Webcast: Emerging Opportunities for Accounting Firms in a Changing Economy by BlackBerry

November 2009 - (Free Research) The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VUE Software: Enterprise Incentive Management by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor. 
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Threat Control and Containment: A Proactive Approach Can Lead to More Network Security Plus Peace of Mind by CDW Corporation

March 2009 - (Free Research) Taking a proactive approach to mobile security can help you stay ahead of the curve and protect the organization. Read this paper to learn best practices for mobile security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing Compliance Initiatives with Center for Internet Security Benchmarks by Tripwire, Inc.

January 2009 - (Free Research) This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You'll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Laying the IT Security Foundation by Lumension

April 2009 - (Free Research) Learn how in today's evolving threat landscape you need to lay the proper IT security foundation that proactively addresses the root cause of attacks such as Conficker.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft

June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities by Microsoft

April 2008 - (Free Research) Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications by Microsoft

August 2008 - (Free Research) This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP America Inc

January 2006 - (Free Research) This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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