Collaborative Tools | Unified Communications / Voice & Data Convergence | Messaging Solutions | Web, Video and Audio Conferencing | Telephony/ CTI/ VOIP | Secure Instant Messaging | Teleconferencing | Social Networks and Community Management | Business Process Management (BPM) | Email Archiving

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Successfully Integrating Collaboration into the Workplace by Orange Business Services July 20, 2009 - (Free Research) Collaboration is one of the hottest topics in the workplace today as market and technology trends drive changes in how employees work together. This paper looks at those trends and suggests ways for information technology (IT) organizations to enable and support the changes that are affecting the way their employees work. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Robotics Manufacturer Automates Collaboration with Digital Note-Taking Program by Microsoft February 01, 2008 - (Free Research) Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI's management of multi-million dollar projects. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows Server 2008 and New Group Policy Settings by Global Knowledge December 2008 - (Free Research) This paper takes an introductory look at the new categories of Group Policy, but anyone moving to Windows Server 2008 technologies would do well to consider the changes and additions to the existing policy categories, too. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Communication Tools for Tough Times by Cisco Systems, Inc. August 2009 - (Free Research) Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Firm Boosts Collaboration, Responsiveness to Customers with Unified Communications by Microsoft August 2008 - (Free Research) This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP Unified Communications: Simplifying The Journey by Hewlett-Packard Company August 2009 - (Free Research) As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Services Delivers Enterprise-class Communications to Growing Retail Business by Microsoft November 2008 - (Free Research) This case study examines how Archiver, a national retailer, wanted to migrate from its old POP3-based e-mail system to an enterprise class messaging and collaboration system, but the cost and in-house IT resource requirements were too great. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Networking Solutions Resource Center by Cisco Systems, Inc. November 2009 - (Free Research) This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day. (RESOURCE CENTER) GO TO

Requirements engineering for the automotive industry. by IBM March 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM by Avaya June 2009 - (Free Research) Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

More Than a Vision: SAP's Perfect Plant in the Chemical Industry by SAP America Inc August 2009 - (Free Research) Find out what ARC has to say about SAP's progress towards turning the "perfect plant vision" into reality by leveraging the chemical industry value network. SAP is also well-aligned with ARC's thought leadership models related to collaborative manufacturing Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft April 2008 - (Free Research) Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five Golden Rules for Branch Collaboration by Cisco Systems, Inc. October 2009 - (Free Research) As an IT Professional, it's a priority to centralize data to make it more available, redundant and secure; but, at the same time, you've got to meet the needs of increasingly demanding remote users. Join this webcast now to hear from industry experts on how you can overcome these challenges with the 5 golden rules for branch collaboration. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Secure and Compliant Collaboration and Access by IBM March 2008 - (Free Research) As part of its comprehensive security framework, IBM offers a broad, unified array of integrated access authorization and identity management solutions that enable organizations to secure their collaboration and access processes in alignment with their overall business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint High Availability - Protecting All Three Architecture Tiers by Marathon Technologies September 2009 - (Free Research) SQL Server is the relational database used for storing all content, data, and configuration information used by Office SharePoint Server 2007. Protecting SharePoint requires protecting each of the three architectural tiers. This whitepaper will discuss the need to protect all three tiers of SharePoint's implementation architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation September 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Get More Value from Audio Conferencing by Citrix Online September 2009 - (Free Research) Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Steps Data Architects Should Take to Improve Developer and DBA Collaboration for an Easier Project, a Better Product and a Stronger Team by Embarcadero Technologies, Inc. September 2009 - (Free Research) This paper will take a look at some of the problems that project data and process architects face in working with other IT roles as well as seven easy and inexpensive steps they can take to ensure a collaborative team environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Audio Conferencing by Citrix Online September 2009 - (Free Research) This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smart Decisions for Extraordinary Times by Microsoft September 2009 - (Free Research) With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Enterprise 2.0 by Websense, Inc. August 2009 - (Free Research) Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP America Inc June 2009 - (Free Research) In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Get Ahead in a Challenging Economy by Cisco Systems, Inc. August 2009 - (Free Research) Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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