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Taking the Guesswork out of ITIL by Netuitive, Inc.
May 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
Value-Added Services: Pushing Beyond the Box by Kaseya
July 2008 - (Free Research) Greg Schulz, Founder and a Senior Analyst for the StorageIO Group, discusses Storage Services and Managed Services and how both can contribute to the bottom line for channel companies.
IT Process Automation - Increase IT Effectiveness and Efficiency by Opalis Software, Inc.
June 2008 - (Free Research) This guide examines IT processes and the steps organizations take to turn the dream of IT Process Automation into a much-anticipated reality. It also discusses how to increase IT effectiveness and efficiency through ITPA.
Smart SOA: Reimagine More from your Business by IBM Software Group
March 2008 - (Free Research) This white paper highlights a set of guidelines essential for implementing an SOA to achieve the desired level of agility and business IT alignment within an organization.
Ovum IT Service Management Vendor Report Card 2006 by IBM Software Group
August 2008 - (Free Research) This report card evaluates how well each major vendor's ITSM strategy and mid-to-long term strategic roadmap aligns with emerging customer requirements and addresses emerging demands for ITSM links to application lifecycle management.
IT Briefing - Bringing Together Data Integration and SOA by DataDirect Networks.
August 2008 - (Free Research) Web services require the ability to integrate disparate data resources. This whitepaper will look at the impact of XML, SOA data integration and identify how to provide universal data access through a data services layer.
Citrix XenServer Dell Edition Product Literature by Citrix Systems and Dell Inc.
June 2008 - (Free Research) This guide provides information on Citrix XenServer Dell Edition features, supported hardware, reference configurations, and best practices.
Symantec™ IT Compliance Solution by Symantec Corporation.
July 2008 - (Free Research) Today's enterprise is challenged to find consistent and cost-effective ways to comply with internal and external governance mandates, including regulations and industry standards. Download the new Symantec IT Compliance Solution Brochure.
The Benefits of Migrating to a Linux Desktop by Red Hat.
August 2008 - (Free Research) This paper explains the anatomy of a desktop and things you need to consider when you move from a Microsoft® Windows®-based desktop to the Linux alternative offered through the IBM® Open Collaboration Client Solution (OCCS).
Digital Prototyping: Avoiding the Product Development Crunch by PTC
May 2008 - (Free Research) Findings from this research not only reinforce those findings across the conceptual, detailed design and testing phases of product development, but also that while most products still require some physical prototypes.
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